Privacy policy.

This Privacy Policy explains how Peptual Skin LLC ("we," "us," or "our") collects, uses, and protects information when you visit peptualskin.com or interact with our communications. By using this site, you agree to the practices described below.

Information we collect

We collect information you provide directly — for example, when you complete the contact form, submit a provider inquiry, subscribe to updates, or correspond with us by email. This may include your name, email address, organization, role, professional credentials, and the content of your message.

We also collect limited technical information automatically when you visit the site, including your IP address, browser type and version, device type, referring URL, pages viewed, and timestamps. This data is used in aggregate to operate, secure, and improve the site.

How we use information

• To respond to your inquiries and process applications.
• To communicate updates about Peptual Skin products, services, and provider programs you have requested.
• To analyze site usage and improve content, layout, and performance.
• To comply with legal obligations and protect against fraud or misuse.

Sharing

We do not sell your personal information. We share information only with service providers that help us operate the site and our business — including hosting, analytics, customer relationship management (HubSpot), and email delivery — under contracts requiring confidentiality and limited use. We may also disclose information if required by law, legal process, or to protect rights and safety.

Cookies and analytics

We use cookies and similar technologies to operate the site and understand usage. See our Cookie Policy for details on the categories of cookies in use, the third-party services we rely on (such as Google Analytics and Microsoft Clarity), and how to manage your preferences.

No medical or health information

This site is not a clinical communication channel. Please do not send protected health information (PHI), medical conditions, diagnoses, treatments, prescriptions, or lab results through any form on this site. For clinical questions, contact your licensed healthcare provider directly. Peptual Skin is not a covered entity or business associate under HIPAA and does not accept or process protected health information through this site.

Your rights

Depending on your jurisdiction (including the European Economic Area, the United Kingdom, California, and other US states with applicable privacy laws), you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at hello@peptualskin.com.

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and form submissions are retained per our internal CRM retention schedule.

Children's privacy

This site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

International transfers

Information may be processed in the United States and other jurisdictions where we or our service providers operate. By using this site, you understand that your information may be transferred to and processed in countries with different data protection laws than your own.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on the site or communicated to you when appropriate.

Contact

Questions about this Privacy Policy or our practices? Email us at hello@peptualskin.com.